Do you find yourself quietly seething at your desk when things don’t go your way at work? Have you shouted at colleagues, or said things that you thought were acceptable but turned out to be hurtful? Do you often find yourself stranded by your emotions, full of unnamable energy but too agitated to use it?
Your emotional intelligence levels could be low. Emotional intelligence is your ability to recognize, process and exploit your emotions and the feelings of those around you.
Building your skills in this area can help you to feel more fulfilled, be more productive and have a more beneficial influence in your place of work. That starts with learning to identify your emotions when they arise, figuring out where they came from and identifying better uses to which you can put them.